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International Automotive Technicians Network
Re: Profit and respect from AM warranty companies
Posted to Shop Management Forum on 3/15/2024

I don't mind if they want to discount your bill 10%. Nor do I care if their labor is limited to half our charge. I just tell the customer this is their contribution, and they owe the balance. Without the warranty, they would owe the whole thing.

I tell them ... Login to read more.