× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Business Ethics
Posted to Shop Management Forum on 3/15/2024 1 Reply

We do a fair bit of diagnostics as a "2nd" or "3rd" shop. These jobs are the ones others either failed to find the issue or did not inspire confidence with the customer.

Long ago I learned to tell the customer up front, we have a menu charge at a set rate fo... Login to read more.

1 Replies Received (View Replies)