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Re: Are traditional dealer parts dept obsolete to us now?
Posted to Shop Management Forum on 11/8/2023 1 Reply

Obsolete, maybe. I can say that the service at a lot of them today sucks as badly as any aftermarket chain parts house. Example: last Friday afternoon I ordered some oil filters from the local Toyota store (personal use for me, so not a big rush). I gave them ... Login to read more.

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