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International Automotive Technicians Network
Re: Getting rid of oil change services?
Posted to Shop Management Forum on 8/15/2023

I like your differentiation between simply an "oil change" and a "service." This is why we've changed our language and when someone calls to schedule an oil change, we turn around and call it a "service visit." We do more than "just" change oil (check fluids, ... Login to read more.