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International Automotive Technicians Network
Re: Getting rid of oil change services?
Posted to Shop Management Forum on 8/11/2023

Bethany, customer good will is absolutely priceless. Mr. Jones comes to your shop for just an oil/filter service. He got the correct fluids, it cost more than the discount shop, paid you and left. Perhaps Mr. Jones won't return for a high dollar repair. But he... Login to read more.