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International Automotive Technicians Network
Re: Magic words for service writers
Posted to Shop Management Forum on 6/26/2023

[...trimmed text...]

Yeah, I do that, but I always follow up with a question:

''What would you like me to do?''

Customer: ''Just put a State Inspection Sticker on it""

''You want me to put an Inspection sticker on ... Login to read more.