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Re: 'Here's your bill for what we couldn't do'
Posted to Shop Management Forum on 2/18/2023 2 Replies

Hi Joe,

We think along the same lines (It's a Charlottesville thing I guess). Let the customer know the facts up front.

I try not to send customers away, but I cannot pay the bills by doing courtesy (free) diagnostics all day.

In my small community, I ha... Login to read more.

2 Replies Received (View Replies)