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International Automotive Technicians Network
Re: When did dealers decide to make shipping a profit center?
Posted to Shop Management Forum on 2/15/2023

If it's a dealer, they may have no control over the shipping charge. I would think the corporate computer system may be set up to add a markup to the shipping and the counter people don't know what the actual shipping charge is. All they know is what the compu... Login to read more.