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Re: Does your shop have a Contingency Plan in place?
Posted to Shop Management Forum on 1/3/2023 3 Replies

Yes, almost everybody is cross trained in several areas. Everybody is authorized to write checks and do what they need to do to make the customer happy.

In my opinion, the main job of an owner is to work themselves out of a job. They should delegate as much ... Login to read more.

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