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Re: Some Thoughts on Fear and Profit
Posted to Shop Management Forum on 8/4/2022 6 Replies

Customer books an oil change only. Simple.

Customer watches while I give the car a pretty darn good quick check at which time the oil and filter are changed, air filter evaluated, door hinges and locks lubed. All kinds of issues are noted...even wipers movin... Login to read more.

6 Replies Received (View Replies)