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International Automotive Technicians Network
Re: In defense of flat-rate
Posted to Shop Management Forum on 2/8/2002

[...trimmed text...]

Hi Rags,

I want to say that the way Mr McConiga administers flat rate seems to be very even-handed and fair, at least what I have read.

I also wanted to chime in on the issue of "dinging" the tech... Login to read more.