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Re: Flat Rate, Butchers, Stealing and compensation.
Posted to Shop Management Forum on 2/7/2002 1 Reply

Ron,

I started working at a dealer in 1996. It was GM and Mazda at the time.

GM recall and warranty times seemed to be based on the best time a top tech could do it after 10 times. Except for their CEL .3 time.

Mazda times were mostly dart board, 4 hours... Login to read more.

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