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International Automotive Technicians Network
Re: Having a bad week, frustrated with irate customers
Posted to Shop Management Forum on 5/13/2022

THAT IS FN KEY TO HAPPINESS KARL.

Wave em off at the slightest indication of bad JUJU

I tell em...if you want it in a hurry, u in the wrong place.

They feel privleged to be my customer.....they often TIP and they usually FILL my loaner car...outta well-de... Login to read more.