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Re: Unhappy Customer--What Would You Do? (WWYD)
Posted to Shop Management Forum on 2/3/2002 3 Replies

[...trimmed text...]

OK, here's what I did. The lady is a regular customer with a problem that I didn't feel I could solve, given her parameters of "no extra wheels and tires".

#1--I thought of getting the tires for her... Login to read more.

3 Replies Received (View Replies)