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Re: Unhappy Customer--What Would You Do? (WWYD)
Posted to Shop Management Forum on 2/3/2002

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Phillip,

We did, I think. At the time she needed tires 2 years ago, the 195/55R-15 was a size that only came on a few cars. The only tire available in that size at that time was a Michelin and the p... Login to read more.