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Re: Make it easy as possible for your customer
Posted to Shop Management Forum on 6/10/2021 1 Reply

Definitely good points. Thanks for taking the time to share.

Boundaries are tough stuff, but life is eventually easier with them.

Also, the power of "no, but". As is, no, we can't service your vw, but Jim's vw shop would be a good place to call. Definitely ... Login to read more.

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