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International Automotive Technicians Network
Re: how long do you hold customer vehicles?
Posted to Shop Management Forum on 5/6/2021

My policy is drop it off & leave. I will give you an estimate on when it should be done, and keep you updated of any changes. I do not have a waiting room, or anywhere inside the building for customer to wait. I explain to my customers, that when they are onsi... Login to read more.