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Re: How do you explain this to customers?
Posted to Shop Management Forum on 8/9/2020 2 Replies

Yikes.

I have not had that experience with brakes, but more than a few times with front end suspension.

I always be sure and put in the notes that the vehicle is not safe to drive and should be towed away. Then I mark the note with a highlighter, and have ... Login to read more.

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