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Re: How do you explain this to customers?
Posted to Shop Management Forum on 8/7/2020 1 Reply

In this particular instance, the customer came in asking for a price. She was armed with the inspection printout and quote that the dealer gave her.

MOST of my customers are "just fix it". I am fortunate in that.

Usually, the "how much for just pads" are p... Login to read more.

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