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International Automotive Technicians Network
Re: How do you explain this to customers?
Posted to Shop Management Forum on 8/6/2020

Our short answer is that the old rotors will not last the life of the new brake pads, and the most cost effective repair (not cheapest) involves replacing both pads and rotors. Same reason we don't replace rotors without replacing pads, you won't get the full ... Login to read more.