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International Automotive Technicians Network
Re: How do you explain this to customers?
Posted to Shop Management Forum on 8/6/2020

I agree we almost always replace the rotors. Occasionally cut them if they are meaty and not too rusty or warped, but never pad slap. As far as competing on price with short cut brake jobs, I explain why we replace rotors vs resurface. Its usually more cost ef... Login to read more.