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Re: How do you explain this to customers?
Posted to Shop Management Forum on 8/5/2020 3 Replies

95% of customers want a simple explanation. I respond that since I quit trying to pad slap or turn rotors my comebacks on brake jobs have dropped to zero. No more issues with brake pulsation, brake pads last longer, better braking. I tell them if they want to ... Login to read more.

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