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Re: How do you explain this to customers?
Posted to Shop Management Forum on 8/5/2020 2 Replies

I tell them once the other shop disassembles the car, they will call them back and tell them they need rotors. They are just afraid they will loose the job if they quote it correctly. I on the other hand do not believe in deception as a sales tactic. If they d... Login to read more.

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