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Re: Increase Customer Satisfaction by CHARGING for Diagnostic Time
Posted to Shop Management Forum on 1/27/2002 5 Replies

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I really hadnt intended to unleash, but that bit about hiring a $6 computer "geek" (unfair name) was in my book a completely illogical arguement. My 14 year old son had a job flipping burgers at t... Login to read more.

5 Replies Received (View Replies)