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Re: Bad Google reviews. Defuse, defend or ignore?
Posted to Shop Management Forum on 6/11/2020 2 Replies

When I respond to any reviews, I'm writing my response to a new prospective customer. I want them to know that we are doing what is right. It takes between 10-15 iterations for me to perfect my response. I always write them in notepad, so it can never be poste... Login to read more.

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