× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Bad Google reviews. Defuse, defend or ignore?
Posted to Shop Management Forum on 6/10/2020

I would reply to the review. A bad review is an opportunity- Potential clients are looking for how you deal with unhappy [...] it polite, as brief as possible. Login to read more.