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Re: Bad Google reviews. Defuse, defend or ignore?
Posted to Shop Management Forum on 6/9/2020 4 Replies

I've got two thoughts about this situation.

First of all, don't set a price for a second opinion. Say it will cost xx per hour, when the car is in the shop. If the car is there two hours, the bill is two hours. It will need what it needs. Don't let them limi... Login to read more.

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