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Re: Bad Google reviews. Defuse, defend or ignore?
Posted to Shop Management Forum on 6/8/2020 2 Replies

The best alternative to a bad review is to respond to it, state your case simply, and offer a refund. I think 35.00 would be a cheap offer, even if this guy is a lunatic!

I have had two bad reviews. One over twenty years ago on an Alfa. I replied very polite... Login to read more.

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