× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Bad Google reviews. Defuse, defend or ignore?
Posted to Shop Management Forum on 6/8/2020

If you don't have any customers in your RO system named Stoner Barbie, I wouldn't expect to spend too much time on rebuttal. People will see a series of 5-star and 4-star reviews, then just one 1-star, and think not too much about it. That would be the one bad... Login to read more.