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Re: Increase Customer Satisfaction by CHARGING for Diagnostic Time
Posted to Shop Management Forum on 1/26/2002 15 Replies

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Thanks very much for your explainations. Your post has made the whole exchange understandable to me and worthwhile to me. (Until now, I was just having fun.) Combined with the other posts on the subje... Login to read more.

15 Replies Received (View Replies)