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International Automotive Technicians Network
Re: Is an honest businessman an oxymoron?
Posted to Shop Management Forum on 3/15/2020

Kudos to you good sir! Keep doing it the right way.

I would have handled the situation exactly as you did. I am 100% honest, and I stand by my work. If I make a mistake, I pay for it, not the customer. I am not paid to practice. I am paid to repair.

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