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International Automotive Technicians Network
Re: SELLING Diagnostic time and losing your donkey.
Posted to Shop Management Forum on 1/23/2002

Nothing is absolute Hal. Different sales techniques work for different customers.

I used to have one customer...... and this one was a long shot guess.... but the best way I ever aproached him was to call his vehicle crap and tell him it was gonna croak any ... Login to read more.