× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Increase Customer Satisfaction by CHARGING for Diagnostic Time
Posted to Shop Management Forum on 1/22/2002

[...trimmed text...]

John,You have got to be kidding,I don't know yet but you hit the button, what do you mean check dtc's and give a diagnosis and then give credit toward repair, I am thinking tar and feather right about... Login to read more.