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Re: Increase Customer Satisfaction by CHARGING for Diagnostic Time
Posted to Shop Management Forum on 1/22/2002 3 Replies

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If there's no code, then the customer is there for a reason that the customer is aware of. If there is a code, you tell him what it is, and you tell him that it will take time to find out why it is th... Login to read more.

3 Replies Received (View Replies)