× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: It's a pleasure to say 'NO' in January.
Posted to Shop Management Forum on 1/22/2002

I will give phone estimates but only for exactly what they ask for. I then will sometimes spend some time asking about the exact problem and how they became aware of it. I don't push too hard any more to make an appointment though. Way too many times they don'... Login to read more.