× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Increase Customer Satisfaction by CHARGING for Diagnostic Time
Posted to Shop Management Forum on 1/21/2002 44 Replies

[...trimmed text...]

It is real simple Mike. Every job on every repair order has a time printed on it. This time reflects the amount of dollars we have received an authorization for from the customer. Every job (I do mean... Login to read more.

44 Replies Received (View Replies)