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Re: Handling Drama, just venting
Posted to Shop Management Forum on 12/9/2019 6 Replies

At the Lincoln/Mercury/Suzuki dealer, we had a regular customer; always came to us, always paid without complaint, and always a waiter. He had twin boys about 6 years old that he allowed to run loose around the shop. They'd climb the ladder to the sales floor ... Login to read more.

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