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Re: Increase Customer Satisfaction by CHARGING for Diagnostic Time
Posted to Shop Management Forum on 1/21/2002 3 Replies

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The biggest difference about our shop and flat rate is that the tech is always paid. There is none of this BS like "cranks no start .5" and expect the tech to actually fix it and get paid .5 regardles... Login to read more.

3 Replies Received (View Replies)