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Re: Increase Customer Satisfaction by CHARGING for Diagnostic Time
Posted to Shop Management Forum on 1/21/2002 54 Replies

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Brent, I quess the big question is, How, who and what determines the amount of time it takes BEFORE the fact to figure out a very difficult problem? yES WE all have hours to sell and you can bet that ... Login to read more.

54 Replies Received (View Replies)