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International Automotive Technicians Network
Re: Increase Customer Satisfaction by CHARGING for Diagnostic Time
Posted to Shop Management Forum on 1/21/2002 3 Replies

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John,

You idiot! (I owe you that one for the weak logic comment—BG)

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The flat rate system is simply a method to compensate the technician... Login to read more.

3 Replies Received (View Replies)