× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Increase Customer Satisfaction by CHARGING for Diagnostic Time
Posted to Shop Management Forum on 1/20/2002 3 Replies

[...trimmed text...]

We have been charging for diagnosis since 1985, so its not like its a new concept, or that the customer wont pay for it. those who wont likely wouldnt have you make the repair in any case. and it does... Login to read more.

3 Replies Received (View Replies)