× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Did I handle this correctly
Posted to Shop Management Forum on 8/24/2019 5 Replies

On the first guy.... just handle the dispute with the credit card company and move on. You did fine.

On the second guy, did you explain to him before the job the reason for changing the oil and filter, or did you just do it an an automatic part of the job? I... Login to read more.

5 Replies Received (View Replies)