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Re: Did I handle this correctly
Posted to Shop Management Forum on 8/22/2019

In case number 1 the guy is being a dipstick. I have a high degree of confidence it is not "doing the same thing". if you offered to tow it back and recheck it for no cost and he refused, well, he can go pound sludge.

In the second case I would ask the guy, ... Login to read more.