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Re: Kissing Certain Customer's You Know What
Posted to Shop Management Forum on 7/29/2019 3 Replies

State in a matter of fact manner that you started another job. Then accentuate the positive and state that you will get on their vehicle ASAP as soon as you wrap up what you are doing now. In setting rules and parameters you always want to close with a positiv... Login to read more.

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