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Re: Service writing, not understanding sales
Posted to Shop Management Forum on 7/22/2019 1 Reply

I think that a big part of the problem is that some people in our industry, and other industry, define "selling" as "convincing a customer to buy something they don't need."

Personally, I like to be sold when I'm in an unfamiliar situation. If I'm not an exp... Login to read more.

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