× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: The First Step
Posted to Shop Management Forum on 6/3/2019

I feel talking directly with the client and not a representative the best first step. Get a history of any recent repairs. Get a number of people who drive the vehicle. How is the vehicle being used?

If your database/ repair information has it: Use a checkli... Login to read more.