× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: To warranty or not to warranty?
Posted to Shop Management Forum on 4/18/2019 1 Reply

Hi Benny

Legally it is out of warranty. But good business relations is about more then legalities.

Thomas Sewell wrote a book many yrs ago that is a good read. In the book he describes his thought process of what a customer is really worth if you can keep ... Login to read more.

1 Replies Received (View Replies)