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International Automotive Technicians Network
Re: Managing technicians & advisers
Posted to Shop Management Forum on 3/11/2019

It seems you do not have written job descriptions or shop rules. Shop rules rid everyone of "gray" areas about who does what and when. It can be done a little at a time to make it more palpable. As an example, I had shop rules about where and how cars were to... Login to read more.