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International Automotive Technicians Network
Re: Are Napa Corporate stores the same in regard to poor service
Posted to Shop Management Forum on 2/25/2019

Every Hybrid we have serviced past and present has a Genuine battery in it now. This Napa battery is the only one that I cannot get reimbursed for.

I am trying to get to the bottom if its DORMAN or just my crappy store.

When I started seeing the HV packs f... Login to read more.