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International Automotive Technicians Network
Re: Technician training for drivability
Posted to Shop Management Forum on 1/24/2019

Hi Erik,

Sounds like your service writer leaves a pretty big hole, when he takes time off. It really shows up in a "top-heavy" shop. You become a one man bottleneck, and end up doing diagnosis at 2 AM. No matter how promising a couple of techs are, they not... Login to read more.